Business Analyst Job in Vmock
Job Summary
Job Description
- Driving customer satisfaction and experience by addressing product-related queries received on user support portal
- Driving customer satisfaction and experience by addressing product-related queries received on user support portal
- Plan and implement the overall analytics and business intelligence strategy regarding launch and development of new products
- Glean insights regarding product friction, customer pain-points and user personas to drive product and process recommendations
- Spearhead user-behaviour analysis to develop innovative strategies, tools and, modifications for enhancing customer experience in collaboration with Product Teams
- Report key performance metrics to senior management
- Qualification/Work Experience: Undergraduate degree from top-tier institute with 0-2 years of work experience
- Analytical Skills: Applying your analytical genius to work with large amounts of data; having deep data mugging ability to prepare data for machine learning algorithms
- Communication Skills: Having exceptional written and verbal communication skills to drive content development and interact with high-end audience
- Business Acumen: Having business smartness coupled with strong understanding of business concepts
- Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint
- Initiative:Ability to work with limited supervision within a team with high-level of individual initiative
- Looking for a Business Analyst who can plan and analyse different product features in collaboration with the product team to enable business operations, campaigns and strategic decision making.
- Responsibilities
- Requirements
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
Similar Jobs for you
Help us improve JobGrin
Need Help? Contact us