Nsx - Site Reliability Engineer For Vmc Job in Vmware

Job Description

Required Skills:

• Prior work experience in VMWare ESX and networking solutions
• Prior work experience with troubleshooting networking issues (L2-L7)
• Innovative debugging skills
• Prior experience in Automation/Python scripting.
• At least 5+ years of experience in Customer Support
• Strong Knowledge of L3 and L2 Protocols (TCP, UDP, ARP, DHCP, ICMP, IPv4/IPv6, STP, VLTP, LACP) and Forwarding
• Strong understanding of L2 and L3 networks, VLANs
• Strong understanding of WAN
• Networking troubleshooting / debugging - e.g. tcpdump, wireshark, traceroute, route, netstat
• Reproduce customer reported issues in internal labs and think out of the box during this activity
• Bachelors degree in Computer Science (or higher) or equivalent work experience

Preferred Skills:

• Operating Systems: Deep Linux knowledge - Installation/Configuration/Administration (RHEL and Ubuntu a plus)
• 5+ Years Virtualization experience desired - Installation/Configuration/Administration (ESX and KVM a plus)
• Knowledge of Cloud Offerings like AWS
• Knowledge of SD-WAN technologies like Velocloud.
• Self-sufficient, but knows when to ask for help - A True team player.
• Knowledge of cloud architecture - vCD, NSX or Openstack a plus, Knowledge of Cloud Offerings like AWS
• SCM: git, Jenkins, Jira, Selenium
• Databases: MySQL or similar
• Understand and put technical perspective to customer problem
• File serviceability / debuggability and usability related bugs as and when necessary
• Create Root Cause Analysis documentation
• Create Knowledge Based content and document field facing articles

Cross Functional Engagements

• Participate in Test plan review / Functional Spec and Design Reviews
• Contribute to Product Quality Improvements by opening product defects and serviceability requests
• Work with Technical Services
• Work closely with Release Engineering
• Capability to work individually with less supervision
• Excellent written and verbal communication.
• Possess excellent logic and data analysis capabilities
• Solid Customer facing experience
• Ability to work in a high-pressure environment.
• Problem solving Ability to be resourceful and figure things out how to get things done
• Self-confidence Ability to express opinions and influence effectively
• Passion to do more and think out of the box

This position is eligible for the JoinVMC Enhanced ERP Campaign