Product Manager (pdm) Job in Vt Netzwelt Pvt Ltd

Job Title: Product Manager

Experience: 10+ years | Opening(s): 1 | Location: Mohali

Education

UG: B.Tech/B.E/BCA (IT/Comp Science) | PG: MCA/M.Tech, MS/M.Sc (Science)

Essential Duties and Responsibilities

• Product Consulting:
  • Regularly interact with existing clients to discuss their products/projects outlook and apply your analytical, technical, product & commercial knowledge to proactively propose useful & valuable ideas that improve the client s product or solve one of their business problems (also after a specific project has been closed).
• Software Development Process Touchpoints:
  • Your main role is to discuss & review requirements shared by the client, add them into a prioritized backlog (cultivation of product feature pipeline) & pick items from this backlog for further specification up to a level where a Solution Architect can process it further (to develop/implement the feature, or to come back with a possible solution first, as applicable).
• Planning and Estimation:
  • Requirement Gathering: Gather requirements from clients about a specific new feature or for a technical problem/bug. The help of a Business Analyst (BA) can be availed in case of larger scopes.
  • Functional Analysis: Scrutinize any requirements received from the client by cross-checking for any logical flaws/shortcomings and check for a more efficient alternative idea/solution.
  • Estimation and/or SA Analysis: After functional analysis, request an estimation of the feature (if needed), else put the item into the Solution Architecture phase.
  • Define Software Development Process Flow: Define the overall process flow, such as staging deployment, QA phases, estimations, milestone releases, etc.
• Quality Assurance & Delivery:
  • Conduct Fit-for-Purpose checks on deliverables after QA before releasing them to clients.
  • Inform clients about the release and schedule the deployment to production.
  • Conduct post-delivery review of a product with learnings and things that have gone well.
• Financials & Billing:
  • Handle rate & budget negotiations with clients & prospects while applying your vast know-how about potential engagement models.
  • Manage project revenue and prepare P&L for management for ongoing projects.
  • Raise regular invoices to clients as per time spent/project progress & manage follow-ups for uncleared invoices.
• Customer Success Manager & Primary Point of Contact:
  • Act as the primary point of contact for the client and involve other team members as needed.
  • Continuously monitor client satisfaction and secure a consistently high CSAT score.
  • Proactively anticipate potential grievances and take action accordingly.
• Pre-Sales & Client Re-activation:
  • Liaise with the Business Development team to acquire projects and reactivate previous clients.
  • Assist in client acquisition through professional and subject-matter expertise.
• Strategic Positioning & Continuous Improvement:
  • Share findings about market shifts/trends and methodologies with focus groups within the organization.
  • Identify & validate trending relevant processes/tools and inform seniors & DSIE (Department for Strategic Innovation and Excellence).
• Team Management:
  • Handle team members & attrition rate, maintaining high morale and employee satisfaction (ESAT).
  • Align the team with the company vision and strategy, organizing team-building activities.
  • Assist HR in team appraisals, hiring, and probation of direct reporting team members.
• Content Provider:
  • Provide presentations on the latest technology trends and processes.
  • Write blog articles/posts and represent the company in relevant communities.

Candidate Profile

• Analytical Skills: Ability to structure and organize information to prioritize attention, solve problems logically, and break down complex issues.
• Technical Skills:
  • Experience in handling complex, enterprise-level projects (not just MVPs).
  • Knowledge of Agile development, CI/CD, Test Automation, DevOps, and related frameworks.
  • Solid understanding of software development lifecycle methodologies and tools like JIRA, Asana, Slack, etc.
• Communication & Negotiation Skills:
  • Exceptional English communication and presentation skills (IELTS 6.5+).
  • Ability to engage and communicate with clients and teams effectively.
• Interpersonal, Intercultural & Leadership Skills:
  • Experience in leading teams and fostering a sense of ownership among team members.
  • Ability to motivate and manage diverse teams effectively.
• Availability to Travel: Willingness to travel abroad for business meetings and project execution (no more than 30 days/year).

Required Skill Set & Experience

• B.Tech, M.Tech, MCA in Computer Science or equivalent.
• 10+ years of experience in enterprise-level software development.
• Advanced knowledge in your technical specialty and strong understanding of development tools like Git, IDE, etc.
• Exceptional attention to detail and proactive in anticipating challenges within project requirements.
• Excellent problem-solving and technical communication skills.
• Strong knowledge of software development lifecycle methodologies and tools like JIRA, Asana, Slack.

Good to Have Skills

• Experience in handling Ecommerce, Web, Mobile, DevOps, QA, or emerging technologies.
• Development experience in Magento, PHP, or open-source technologies.
• Knowledge of Headless Architecture (PWA, SPA) and mobile platforms (React Native, Flutter).