Information Developer Job in Vunet Systems

Information Developer

Experience: 3 8 years

Location: Bengaluru

Department: Product & Engineering

Join VuNet Shape the Way the World Understands Observability

VuNet is redefining digital experiences through Business Journey Observability, harnessing the power of Big Data and Machine Learning. Our platform monitors 28+ billion transactions monthly, enhancing operational resilience and customer satisfaction across India s top banks and financial institutions. Recognized by NASSCOM, Forbes, and Gartner, VuNet is building a world-class deep-tech product in India that s making waves globally.

Your Role: Information Developer

We re looking for an experienced Information Developer to lead the creation of high-quality product documentation that enables our users to easily understand and unlock the full value of VuNet s platform. You ll work closely with product managers, engineers, and support teams to translate complex technical concepts into clear, concise, and user-focused content.

If you have a passion for clarity, love simplifying complexity, and want to shape the voice of a rapidly scaling tech product this is your opportunity.

Key Responsibilities

• Develop, manage, and update product documentation, including:
  • User guides
  • API references
  • Troubleshooting manuals
  • Online help and release notes
• Collaborate with cross-functional teams (Product, Engineering, Support) to gather technical details and ensure content accuracy.
• Translate technical concepts into easy-to-understand content for diverse audiences.
• Contribute to product UI/UX copy to ensure a consistent, user-friendly experience.
• Keep documentation aligned with product changes in fast-moving release cycles.
• Create content for tutorials, knowledge base articles, and multimedia assets (videos, walkthroughs, etc.).
• Leverage Generative AI tools to streamline content development and enhance user experience.
• Participate in product planning meetings to identify and prioritize documentation needs.

What You Bring

• 3 8 years of experience as a Technical Writer or Information Developer, ideally in a SaaS or enterprise software environment.
• Strong command of English with excellent writing, editing, and structuring skills.
• Proficiency using Generative AI tools for documentation and content automation.
• Experience with documentation tools such as Markdown, MadCap Flare, Confluence, Git, or similar.
• Ability to understand and explain complex software systems, APIs, or developer tools.
• A proactive mindset with strong organizational and collaboration skills.
• A degree in Engineering, Computer Science, or a related technical field.
• (Bonus) Familiarity with observability tools, monitoring platforms, or infrastructure tech.

Why VuNet?

Life at VuNet

We re a team of curious, driven, and passionate problem-solvers. At VuNet, you ll collaborate with deep-tech innovators, explore emerging technologies like Gen AI, and be part of something big a globally recognized platform built proudly in India. Your work will directly impact millions of users and some of the most mission-critical systems in the digital economy.

Your Benefits

• Comprehensive health insurance for you, your dependents, and your parents.
• Mental wellness support and 1:1 counseling sessions.
• Transparent and inclusive culture focused on ownership and growth.
• Workspaces and tools equipped for next-gen technologies and innovation.
• Continuous learning through structured training and development programs.

Ready to be the voice behind India s leading observability platform? Apply now and join VuNet in building the future of digital operations.