Front Office Manager Job in Whitemagic Fashions

Front Office Manager

Whitemagic Fashions

Job Title: Front Office Manager

Company: Whitemagic Fashions Toni and Guy Hairdressing Salon

Location: Thiruvalla, Thodupuzha, Muvattupuzha

Salary: ₹15,000 to ₹18,000 per month

Company Overview:

Whitemagic Fashions is the master franchisee for Fashion TV Salons in Kerala,operating under the fashion TV brand. Our head office is located in Ernakulam,Kerala. We are committed to provide premium beauty and fashion services that reflect the style and quality associated with Fashion TV.

Job Description:

Whitemagic Fashions is seeking a dedicated and efficient Front Office Manager to join our team. As a Front Office Manager, you will be responsible for ensuring a welcoming and organized front office environment. Your primary role will be to oversee and manage the front desk operations, including coordinating with clients, handling enquiries, and providing exceptional customer service. This position plays a crucial role in creating a positive first impression for our customers and visitors.

Key Responsibilities:

Greet and welcome visitors in a friendly and professional manner.

Answer and direct phone calls to the appropriate staff members.

Manage appointments and scheduling for clients and employees.

Maintain a clean and organised reception area.

Handle incoming and outgoing mail and packages.

Assist with administrative tasks, such as data entry and record keeping.

Provide information and assistance to customers and clients.

Ensure the security and confidentiality of sensitive information.

Resolve customer inquiries or direct them to the appropriate department.

Coordinate with other departments to ensure smooth operations.

Maintain office supplies and order as needed.

Qualifications:

Bachelors degree or equivalent.

Proven experience in a similar role is a plus.

Strong communication and interpersonal skills.

Proficiency in using office software and equipment.

Customer-focused with a positive attitude.

Organisational and multitasking abilities.