Technical Support Associates Job in Xportsoft Technologies

Job Description:

• To ensure timely corrective and preventive action to resolve the customer complaints
• To train customers on the usage of our software products
• Giving detailed information about the product & services
• Maintaining good relationships with new and existing customers
• Maintaining customers profiles and follow up with customers

Our Requirements:

• Candidate should be fluent in Spoken English and should be willing to learn, should understand customer service basics, should be a good listener and soft spoken.
• Experienced /Fresher /Graduate/Undergraduat withexcellent oral and written communication skills can apply.
• Candidates should be comfortable to work in 24/7 environment.
• Should be customer oriented and should have strong convincing power
• Basic Computer Skills and should have good typing speed
• Stable & mature
• Ability to interpret and handle complex enquiries