Senior Conversational Designer Job in Yellow Messenger
Senior Conversational Designer
Yellow Messenger
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Job Responsibilities:
- A knack for knowing how to ask the right questions of product and business owners to clarify processes and communicate them back to users in language they understand.
- Adept at using language that is compelling, concise, and friendly to guide a user through a digital experience.
- Push and evolve visual frameworks and patterns based on brand guidelines across multi-channel.
- Design conversation ows for chatbots with their brand's voice, tone and user's empathy.
- Review the Chat & Voice Bots to improve the quality, process & steps while interacting with the user.
Skills what we look for
- Bachelor s Degree or higher in English, Psychology Journalism, Communications, Marketing, Information Science, Design, or related- eld.
- 3+ years experience in Customer Service or Must have experience with one or more Chatbot platforms.
- Excellent language ability to copywrite with proper punctuation and grammar.
- Curiosity and commitment to testing new ideas and innovating to drive business results.
- Work on multiple projects at one time, using strong communication (verbal & written) skills to manage time and expectations in a fast-paced environment.
- Should be able to work with cross-functional collaboration in a client-centric, multi-culture global teams and teams virtually.
- Knowing other Indian or Foreign Languages would be an added advantage.
Our offer
- Competitive Salary
- Remote-friendly, global team
- Buddy program to make new joinees comfortable before they officially join
- Flexible working schedulesLaptop assigned - Mac or Windows - whatever helps you work best!
- Best-in-class health insurance for self and family
- Professional on-line counselling on mental and emotional wellness
- Flexible vacation policy including parental leaves
- Monthly home WiFi stipend
- Allowance to build your ideal WFH setup
Similar Jobs for you
Your 4 Step Guide to Career Success
Apply for jobs
Create Profile
Schedule Interview
Get Hired
Help us improve JobGrin
Need Help? Contact us