Care Delight Executive Job in Zyoin

• JOB RESPONSIBILITIES:
• Handle customer queries and complaints via various channels
• Approach and resolve the queries and issues with a customer-centric attitude
• Offer exceptional customer experience and delight
• Adhere to the set SLA and TAT
• Achieve a high customer satisfaction score (CSAT)
• Demonstrate the right attitude with the right tonality in all customer interactions
• Help to analyze and build processes

WHAT WE ARE LOOKING FOR:

• Any UG degree
• Proficient in English and Hindi
• Excellent interpersonal skills
• Exceptional communication skills on multiple mediums (Chat, email, phone)
• A quick learner
• Ability to multi-task and make decisions under pressure and time constraints