Care Delight Executive Job in Zyoin
Care Delight Executive Job
Zyoin
4+ weeks ago
- Banashankari, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
- JOB RESPONSIBILITIES:
- Handle customer queries and complaints via various channels
- Approach and resolve the queries and issues with a customer-centric attitude
- Offer exceptional customer experience and delight
- Adhere to the set SLA and TAT
- Achieve a high customer satisfaction score (CSAT)
- Demonstrate the right attitude with the right tonality in all customer interactions
- Help to analyze and build processes
WHAT WE ARE LOOKING FOR:
- Any UG degree
- Proficient in English and Hindi
- Excellent interpersonal skills
- Exceptional communication skills on multiple mediums (Chat, email, phone)
- A quick learner
- Ability to multi-task and make decisions under pressure and time constraints
Minimum qualification requirement
Required - Located in Bangalore
Required - Good command over Hindi & English Fluently
Experience Required :
0 to 5 Years
Vacancy :
I have an ongoing need to fill this role
Skills Required :
Customer Service Skills, Customer Support Executive, Customer Support, Customer Service, Bpo Voice, Customer Care Associate, International Bpo, Voice Process
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