Field Service Engineer Job in Abbott Laboratories
Field Service Engineer
Abbott Laboratories
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Job Responsibilities:
- Travel during normal working hours to accounts based on a weekly schedule under Technical Support Manager or appointed Customer Support staff, to perform services on capital equipment including:
- System Installs: install new Systems, demonstration Systems for conferences or training, rental Systems, and loaner Systems. Train Bio-Medical staff during system installs on preventive maintenance steps and basic troubleshooting per given guidelines
- Service Calls: Perform necessary repairs or parts replacement based on Tech Supports diagnosis and troubleshooting of System problems for equipment in the field.
- Preventative Maintenance: Perform routine preventive maintenance work on AVD equipment in the field.
- Software and Hardware Upgrade
- Provide in house service of Abbott product
- Organize parts or Modules to ship to BU for return credit or repair & return in coordination with Customer Support staff
- Provide complete, accurate and regular Service documentation and records to AV Service system, including:
- Service reports and System Install reports: in compliance with industry regulations
- Based on a weekly scheduled issued by Technical Support Manager or appointed Customer Support staff, coordinate all logistics of arranging service calls and installs including:
- Airline travel, car rentals and lodging
- Communication with the account and local Abbott employees to arrange for a service call or install:
Sales representatives and Field Clinical Engineers need to be informed of the proposed
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