Manager, Documentation Job in Aera Technology

Manager, Documentation

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Job Summary

Role Overview

We are seeking an experienced Manager, Documentation to lead our technical writing team. You will be responsible for creating and managing high-quality product documentation that enhances user experience, product adoption, and internal support. This role involves close collaboration with Product Management, Engineering, Customer Success, and UX teams to develop clear, engaging, and accessible documentation.

If you have a passion for technical writing, AI-driven technology, and impactful documentation, we d love to hear from you!

Key Responsibilities

  • Lead, mentor, and develop a team of technical writers.
  • Define and execute a documentation strategy aligned with product roadmaps and customer needs.
  • Oversee the full documentation lifecycle, from planning to publishing and maintenance.
  • Establish and enforce best practices, style guides, and documentation standards.
  • Collaborate cross-functionally to ensure documentation meets user needs.
  • Gather and integrate feedback for continuous improvement.
  • Ensure timely delivery of clear, concise, and well-structured content.

About You

  • 12+ years of experience in technical writing, documentation, or content development in an IT environment.
  • 2+ years of leadership experience managing documentation teams.
  • Expertise in SaaS product documentation, API documentation, and enterprise software content.
  • Proficiency in documentation tools and content management systems.
  • Experience developing and implementing documentation style guides.
  • Excellent writing, editing, and communication skills with strong attention to detail.
  • Technical understanding of data, analytics, and enterprise technology solutions.

Why Join Us?

At Aera Technology, we offer:
Competitive salary and stock options
Comprehensive insurance and paid time off
Professional development programs and leadership training
A flexible working environment supporting work-life balance

Equal Opportunity Employer

Aera Technology is committed to diversity and inclusion. We welcome applicants of all backgrounds, ensuring fair consideration regardless of race, gender, age, disability, veteran status, or any other protected characteristic.

Join us and help shape the future of Decision Intelligence!

Experience Required :

Minimum 12 Years

Vacancy :

2 - 4 Hires

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