Application Engineer Ii - Optics Job in Ansys

About Ansys

For over 50 years, Ansys has been at the forefront of engineering simulation, empowering innovators across industries. From cutting-edge optics and photonics to sustainable energy solutions, our technology helps close the gap between design and reality.

At Ansys, we cultivate a culture of excellence, collaboration, and growth. Join our Customer Excellence team and play a pivotal role in helping customers succeed with Ansys Zemax OpticStudio and other optical simulation tools.

Role Overview

As an Optics Technical Support Engineer, you will assist customers in integrating Ansys software into their workflows, resolving technical challenges, and improving their engineering simulations. You will apply your expertise in optics and optical system modeling to support customers worldwide, ensuring they achieve optimal results with Ansys Zemax OpticStudio.

This is a customer-facing role that requires strong problem-solving, communication, and technical expertise in optical simulation.

Key Responsibilities

Customer Support & Technical Expertise

• Provide technical support for Ansys Zemax OpticStudio and other optics simulation tools.
• Troubleshoot complex optical modeling challenges and recommend solutions.
• Deliver high-quality, timely customer service to ensure customer satisfaction.

Product & Process Improvement

• Identify and submit product improvement suggestions and file defect reports as needed.
• Participate in field testing of new software releases to validate features and workflows.

Knowledge Sharing & Training

• Develop best practices documentation and technical content.
• Support sales and marketing efforts by conducting demonstrations, webinars, and training sessions.

Cross-Team Collaboration & Strategic Initiatives

• Work closely with internal teams, including R&D, Sales, and Product Management.
• Engage in strategic projects to improve Ansys optics solutions.

Required Qualifications & Skills

Education & Experience:

• Master s degree in Physics, Optics, Optical Engineering, or a related field.
• 3+ years of experience in an engineering software environment (or PhD with no prior experience).

Technical Expertise:

• Hands-on experience in optical system modeling and simulation.
• Proficiency in commercial optical design software (e.g., Ansys Zemax OpticStudio, Synopsys CodeV).
• Strong knowledge of optical theory and simulation techniques.

Soft Skills:

• Excellent problem-solving and analytical abilities.
• Strong communication skills in English (written & spoken).
• Ability to work independently and manage tasks efficiently in a distributed team environment.

Customer Engagement:

• Experience in technical support, consulting, or customer-facing roles.
• Ability to translate complex technical concepts into clear and accurate solutions.

Preferred Qualifications (Nice to Have)

Programming & Automation:

• Familiarity with Python and/or MATLAB for optical simulations.

Ansys Software Experience:

• At least 2 years of hands-on experience using Ansys Zemax OpticStudio.

Customer-Facing Experience:

• Prior experience in customer support, technical consulting, or training.

Travel Flexibility:

• Willingness to travel up to 10% of the time.

Why Join Ansys?

• Innovate & Impact Work on cutting-edge optics simulation technology.
• Career Growth Enhance your expertise in optical engineering & simulation.
• Collaborate & Lead Engage with industry experts & global customers.
• Inclusive Culture Be part of a company that values diversity & innovation.

At Ansys, we are committed to helping customers succeed while pushing the boundaries of simulation technology!

Apply Now & Be a Part of Ansys' Optical Simulation Excellence!