Customer Support Executive Job in Bliss Web Solution Pvt. Ltd.
Customer Support Executive
Bliss Web Solution Pvt. Ltd.
4+ weeks ago
- Ahmedabad, Gujarat
- Not Disclosed
- Full-time
Job Summary
A Customer Support Executive is the person who maintains a healthy relation between the company and the client by giving quickly response in a professional manner.
- A professional approach in answering calls email, chats and provide support to the client daily basis.
- Giving required information / updates to the client and take a client meeting calls in a timely manners
- Learn and address their needs, complaints, or other issues with ongoing project services
- Responding efficiently and accurately, explaining possible solutions, and ensuring that clients feel supported and valued
- Give updates and coordinate with the superior timely manners regarding ongoing project queries of the client through ticket generate system
- Update in our internal project management system with information about technical issues and useful discussions with client
- Submitting the daily reports, records to the superior
Preferred Skills:
- English flaunt communication skill (written and verbal)
- Attention to detail, dedication, and Problem solving skills.
- Ensure meeting timelines.
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