Customer Support Executive Job in Bliss Web Solution Pvt. Ltd.

A Customer Support Executive is the person who maintains a healthy relation between the company and the client by giving quickly response in a professional manner.

• A professional approach in answering calls email, chats and provide support to the client daily basis.
• Giving required information / updates to the client and take a client meeting calls in a timely manners
• Learn and address their needs, complaints, or other issues with ongoing project services
• Responding efficiently and accurately, explaining possible solutions, and ensuring that clients feel supported and valued
• Give updates and coordinate with the superior timely manners regarding ongoing project queries of the client through ticket generate system
• Update in our internal project management system with information about technical issues and useful discussions with client
• Submitting the daily reports, records to the superior

Preferred Skills:

• English flaunt communication skill (written and verbal)
• Attention to detail, dedication, and Problem solving skills.
• Ensure meeting timelines.