Technical Support Job in Brainwork Technologies

Job Responsibilities:

• The candidate need to possess a very logical thinking in order to handle the technical issues
• Should have active thinking capabilities to alert the team on emergency issues without any delay.
• Writing and reading skills to send alerts to the technical team
• Coordinating and team skills are required between the engineers of the same level in order to issues.

Job Snapshot:

• Ability to speak and write clearly and accurately;
• Knowledge of tools like NMS will be an added advantage.
• Candidates should be either of computers or telecom and electronics background
• Knowledge of customer service principles and practices;
• Willingness to co-operate with others and work to the greater good;
• Multi-tasking capabilities;
• 8 hours working availability with rotational shifts