BriefCase
BriefCase

Am Atm Monitoring / State Spoc Job in Bti Payments Pvt. Ltd

Am Atm Monitoring / State Spoc

Bti Payments Pvt. Ltd 4+ weeks ago
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Job Summary Job Responsibilities:

  • Monitoring of ATM sites
  • Handling inbound and outbound that include calls for maintenance, ATM updates /custodians/Vendors other calls from FLM/SLM
  • Co-ordination with different departments (/_/_/vendors)
  • Handling the escalation from_/sources and maintain a relationship with all the
  • Providing online technical support field engineers and Electrician
  • FLM and SLM Follow & Alert handling/Escalation handling
  • Incident Management & Logging Complaints
  • Ensuring minimum ATM down time with ATM Hardware / / Power
Job Profile:

  • Monitoring of ATMs asas Coordinating with ATM for FLM, SLM
  • Maintain the track for priority issues, Co-ordinate with Coordinators, area managers and for resolution
  • Authenticate the dependency for time of ATMs and closely to make ATM on priority
  • Escalate high TAT calls internal stakeholders
  • Handle interactions on phone well as on mail stipulated period

Desired Attributes

  • Energetic, excellent communication skills,spirit, Team Player, Problem approach
Experience and Education Background:

  • 2-5 years preferably from Industry
  • Any Undergraduate OR Graduate
  • Good Communication Skills
  • Open to work in Shifts (Day /Night)

Experience Required :

2 to 5 Years

Vacancy :

2 - 4 Hires

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