BriefCase
BriefCase

Senior Associate, Customer Success Job in Capillary Technologies

Senior Associate, Customer Success

Capillary Technologies 4+ weeks ago
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Job Summary JOB DESCRIPTIONAs Senior Associate, Customer Success You would be responsible for:
  • Working effectively both independently and as a member of a cross-functional team.
  • Supporting the analytics needs of the business by analyzing data from multiple sources including Capillary CRM data & the external data from the clients
  • Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision-makers.
  • Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client Consulting with the client & solving his business problems
  • Design CRM programs & building customer-centric strategy
  • Coordinate with different teams and fulfil the end requirements of client Build new analytical products & contribute to product development
EXPERTISE AND QUALIFICATIONSRequired Skills:
  • Aptitude for problem-solving and quantitative skills, Comfortable in dealing with numbers and calculation
  • Knowledge of MS Office (Word, Excel & Powerpoint)
  • Knowledge of at least one database mining language (SAS/R/SQL/SPSS/Python etc) and experience of working with databases
  • 3-6 years of experience in working on Data Analytics projects
  • Ability to pull insights from Data Personal Attributes
  • Excellent Logical ability, Good written and interpersonal skills
  • Able to prioritize and execute tasks in a high-pressure environment, working in a team-oriented, collaborative environment
  • Self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow through on commitments
Experience Required :

3 to 6 Years

Vacancy :

2 - 4 Hires

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