It Helpdesk Job in Ccs Computers Private Limited

Job Description:

Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Good work experience on Windows, Linux and MAC systems.
Ability to work under pressure and prioritize tasks based on urgency and importance.
Motivation to learn new skills and technologies.
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Good communication and time-management skills

Salary:

3 LPA- 5 LPA

Other Benefits:

As per company policy

Industry:

IT-Hardware & Networking

Functional Area:

IT Hardware, Technical Support

Role:

Engineer/ Team Lead

Desired Candidate Profile

Education-

UG:

Any Graduate in Any Specialization

PG:

2+ Years