Relationship Manager Job in Clicbrics

We are seeking an outgoing and customer service-oriented relationship manager to join our organization on an urgent basis. In this role, you will be responsible for educating them about our services and guiding them to make the best decisions. You ll also play a key part in generating new business by identifying opportunities for potential sales.

Relationship Manager Duties and Responsibilities

Maintain good relationships with clients so that the business can maximize the value of those relationships

Identify key contacts at potential client companies to establish and foster relationships

Participate in one-on-one meetings with clients to explain services to guide their choices

Understand the problems and challenges of clients and identify ways the business could better address those needs

Grow the business by identifying new sales and business development opportunities

Seek opportunities to cross-sell or upsell to existing clients

Monitor and assess the activities of our competitors to proactively satisfy and retain our clients

Provide excellent service to maintain a positive reputation for the business

Resolve any customer complaints promptly and professionally

Relationship Manager Requirements and Qualifications

Ability to build, foster, and maintain positive professional relationships

Devotion to high-quality customer service

Excellent interpersonal communication skills

Knowledge of relationship management best practices

Problem-solving and conflict resolution capabilities

Willingness to develop an in-depth understanding of the business and related services

Outgoing and customer-oriented attitude

Job location - Sector-48, Gurgaon

Working Days - 6, (fixed off)

Shift Timings - General Timings (Day Shift)

Salary - up to 4 lac CTC

Industry - Real Estate