Devops Engineer 3 Job in Comcast

DEVOPS Engineer 3;

Job Responsibilities

• Day-to-day 24x7 support of our Video infrastructure for both Comcast and our Syndicated partners that delivers IP based Video services to our customers.
• Work with engineering teams on more efficient ways to automate and operate our infrastructure.
• Assist in all deployments of new services, and capacity augments.
• Support, troubleshoot, monitor and triage issues related to Compute and Storage servers (Dell/SMC/UCS)
• Support Vcenter/VMWARE infrastructure and help with Monitoring & troubleshooting
• Identifying, implementing, and documenting of technical SOPs for maintenance tasks
• Monitor the health and status of systems under your management
• Ability to create and maintain policies, standards and overall system documentation
• Troubleshoot infrastructure and network issues as possible causes of poor service performance.
• Respond to alerts, including those escalated to you by our Product Support team.
• Contribute in writing and in person to root case analysis meetings as part of process improvement.
• Work closely with peer teams to deliver high availability and optimum performance for critical internal customers -- video and metadata engineering, Business and Product.
• Provide occasional, scheduled 24/7 escalation support as part of an on-call team.
• Work in different shifts on rotational basis including Night.

Here are some of the specific technologies used in our architecture which you may be exposed to

• Linux
• Server architecture
• JavaScript
• Kubernetes
• Git
• Mpeg
• Centos
• Puppet

Qualifications:

• Operations experience is a MUST and willingness to work in rotational shift-based environment is required (including the possibility of Night Shift)
• Knowledge of server hardware architecture and components
• The ideal candidate has a medium Linux Administration background along with scripting experience (BASH, Python, Pearl, etc.).
• Knowledge of Linux OS, shell scripting and GNU tools
• Knowledge of IP Video and associated Video streaming technologies is a plus.

• A keen analytical, structured and detail-oriented approach to problem solving required.
• Moderate application support background, e.g. Unix / Web middleware development and/or QA
• Familiarity with puppet/ chef, extensive knowledge of network protocols; as well as Web software architecture and frameworks.
• 2nd and 3rd tier technical support experience in Jetty/Web/Java type applications
• Performance-oriented understanding of software and hardware architecture.
• Production operations experience required, e.g. Root Cause Analysis and process improvement.
• Experience in virtual networks (VMware), Web Services, & e-commerce a plus
• Customer-first attitude and strong written and verbal communication skills.
• Adept and comfortable working in a rapidly changing matrix environment required.
• Familiarity with Web content management systems is a big plus.
• Good communicator and able to clearly articulate complex issues and technologies
• Great design and problem solving skills
• Willing to begin taking ownership of problems and see them through to resolution
• Comfortable working in a fast paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets.