Technology Management Job in Cynlr - Cybernetics H.i.v.e

Job Title: Technology Management

Location: Bengaluru

Role Overview

This role is focused on designing and building efficient IT processes and practices that empower all members of the organization to maximize productivity and achieve their goals. The emphasis is on pragmatic, user-friendly solutions that leverage IT infrastructure in a secure, sustainable, and seamless manner. Process implementation is driven by utility and convenience, not bureaucracy.

Requirements in Practice

Expertise in Microsoft Ecosystem:

• Deep knowledge of Microsoft Operating Systems and related product offerings.
• Designing and managing continuous workflows and connected experiences using Microsoft Apps, including Office 365 administration, Teams, OneDrive, and PC applications across organizational teams.

Cloud & Collaboration Platform Management:

• Skilled in Azure and SharePoint policy design and governance for app and file sharing across users and organizations, to ensure streamlined, secure access to information.

Hardware & Infrastructure:

• Comprehensive understanding of computer hardware components and peripherals.
• Ability to research and recommend optimal hardware configurations (laptops, PCs, workstations, servers, printers, conferencing systems, networks, etc.).
• Expertise in assessing product/service suitability based on support, cost, maintenance, upgradeability, and ecosystem richness.

Vendor & Ecosystem Management:

• Proven ability to identify, negotiate, and maintain relationships with vendors across hardware, software, and services.
• A well-established vendor network is a strong advantage.

Hands-On Setup & Troubleshooting:

• Proficient in hardware assembly, networking setup, and local server installations.
• Strong troubleshooting skills across hardware, connectivity, OS, and applications.

IT Infrastructure & Security:

• Experience setting up Azure DevOps infrastructure and managing Active Directory user accounts and policies.
• Solid skills in network administration, asset management, network security (including Intune).
• Expertise in enabling remote workflows and remote desktop connectivity, including managing inter-office infrastructure across global locations (US, Europe).

Must Have Understanding Of

• Computer hardware and workstation architectures.
• Office productivity tools and workflow automation.
• Network database, security device configuration, and user account policy management.