Business Development Executive Job in Dechcept
Business Development Executive
Dechcept
4+ weeks ago
- Surat, Gujarat
- Not Disclosed
- Full-time
Job Summary
Job Description: We are seeking a dedicated and proactive Client Relationship Manager to join our team. In this role, you will be responsible for managing and enhancing client relationships, driving revenue growth, and acting as a liaison between clients and our internal teams. The ideal candidate will be customer-focused, detail-oriented, and capable of managing multiple client interactions effectively. Key Responsibilities: 1. Client Engagement: Conduct daily offline and online meetings with clients to maintain strong relationships and enhance client experience. Serve as the primary point of contact for clients through calls, emails, and SMS, ensuring timely and effective communication. 2. Client Relationship Management: Lead follow-ups on conversations, send quotations, and maintain records in CRM software for seamless client management. Act as a bridge between the internal team and clients, ensuring smooth communication across multiple departments. 3. Lead Generation and Follow-up: Actively follow up on daily leads and identify growth opportunities within the existing client portfolio to drive revenue. 4. Industry Research and Trend Analysis: Research industry trends and competitor activities to apply best practices and enhance the client portfolio. Stay updated on market changes and identify opportunities for improvement or innovation in client offerings. 5. Client Presentations and Reports: Prepare client presentations, reports, and other materials as needed. Conduct in-person client meetings to provide updates and address client needs. 6. Target Achievement: Work towards meeting targets and KPIs related to client acquisition, retention, and revenue generation. Qualifications: Experience: Prior experience in client relationship management, sales, or account management is preferred. Strong ability to engage clients and drive sales growth. Skills: Excellent communication skills (verbal and written). Proficiency in using CRM software for managing client interactions. Strong organizational skills with the ability to manage multiple client relationships effectively. Ability to work independently and as part of a team. Results-driven with a focus on achieving targets. What We Offer: Competitive salary and commission structure. Opportunities for career growth and advancement. A collaborative, dynamic, and supportive team environment.
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