Business Analyst Job in Deloitte
Business Analyst
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Title: Business Analyst Associate
Location: Bengaluru
Experience Required: 8+ years
Education: BE/B.Tech/MBA
Domain Knowledge: BFSI (Banking, Financial Services, and Insurance)
Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA)
Notice Period: Less than 60 days
Job Overview:
As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects.
Key Responsibilities:
- Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements.
- Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs.
- Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements.
- Analyze and prioritize business requirements to ensure alignment with business objectives and project goals.
- Break down high-level business and user requirements into functional and non-functional requirements.
- Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them.
- Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams.
- Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders.
- Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements.
- Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations.
- Collaborate with development teams to translate business requirements into functional specifications and technical requirements.
- Participate in designing and implementing solutions that meet business needs and improve operational efficiency.
- Provide input during design reviews to ensure solutions align with business requirements.
- Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free.
- Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly.
- Document and communicate test results to stakeholders.
- Perform data analysis to support business decisions and provide actionable insights.
- Create and maintain dashboards, reports, and visualizations to track KPIs and project progress.
- Manage project timelines, deliverables, and resources to ensure successful project completion.
- Monitor and report on project progress, including risks, issues, and changes.
- Coordinate with project managers to ensure alignment with project plans and schedules.
- Identify opportunities for process improvements and recommend solutions to enhance business performance.
- Promote a culture of continuous improvement and innovation within the team and organization.
- Stay updated on industry trends and best practices to drive business improvements.
- Provide ongoing support and training to stakeholders on new systems, processes, and tools.
- Develop training materials and conduct sessions to ensure successful adoption of solutions.
- Act as a point of contact for post-implementation support and troubleshooting.
- Stay updated on industry trends, regulatory changes, and best practices related to BFSI.
- Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements.
Domain Expertise Required:
You should have experience in the following areas of Banking Operations:
- Wealth and Private Banking (Retail Banking)
- Retail lending and investing concepts
- Mortgage and credit card processes
- Contact Center Optimization (IVR, browser changes under digital channels)
- Branch optimization
- Payments
- International Payment Systems and Open-Banking API-driven payments
- End-to-End payment lifecycle experience
- Corporate payments, cash management, real-time/immediate payments
- ISO 20022 migration experience
- Investment and Commercial Banking (CMB)
- Corporate and cash management core products and services
- Trade operations, market liquidity, and capital flow
- Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems)
Skills & Qualifications:
- Educational Background: Master s degree in Business Administration or related field.
- Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications.
- Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management.
- Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization.
- Project Management Methodologies: Familiarity with Agile or Waterfall methodologies.
- Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments.
Additional Expertise for Specific Projects:
- For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts.
- For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work with digital tools, integration approaches, and support the execution and rollout stages.
Additional Skills:
- Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Proactive and self-motivated with a strong focus on results.
- Strong team player with a collaborative approach to working.
Join us at CLIENT, where your expertise in business analysis will drive digital transformation and enhance operational efficiency in the BFSI sector in Bengaluru!
Qualification : Masters degree in Business Administration or related field.

