Customer Success Executive Job in Explorex Pvt Ltd
Customer Success Executive
- Bengaluru, Bangalore Urban, Karnataka
- 20,000 - 32,000 per month
- Full-time
Responsibilities and requirements:
• Take the responsibilities of onboarding the client and taking them to live on our
platform by performing necessary tasks in coordination with the sales team.
• Schedule Training sessions at all our partnered restaurants.
• Train the restaurant management staff about our product and how to use it.
• Make sure that the staff is implementing & following the right processes and
practices.
• Take complete ownership of managing the accounts and solving problems in real-time
which are faced by clients.
Requirements
• Proven work experience of 0-2 years in the field of operations or in similar roles
• Excellent Communication Skills
• Ability to build relationships
• Problem-solving skills
• Bachelor's degree in any field
Required - Customer Success skill with 1+ years experience
Required - High school or equivalent or higher education
Required - Located in Bangalore
Required - Good command over Kannada
0 to 5 Years
2 - 4 Hires
Client Handling, Client Onboarding, Sales Training, Customer Success
