Customer Service Associate Job in Faya Corporation
Customer Service Associate
Faya Corporation
4+ weeks ago
- Thiruvananthapuram, Kerala
- Not Disclosed
- Full-time
Job Summary
- Attending training sessions to grow knowledge of product and to develop customer service skills.
- Resolving phone, walk-in, mail, fax, and email customer inquiries.
- Processing and logging incoming calls into CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
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