International Voice Process Job in First Advantage

We require excellent Voice skilled resources for our Customer Care team. 20 International quality voice resources who will be equally flexible and comfortable to pick up Calls , Emails and Chats basis the flow Shift Timing : North America Onboarding dates : 17th April , 2nd May 2023 The qualification and competencies required for this position will be: Experience 0-3 years Competency Critical Thinking , Analytical mind, Problem solving approach, Matured and Accountable Education Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards Excellent English communication skills (Verbal & written) Typing speed 30WPM@90% accuracy They should be willing to work in rotational night shifts (US) & rotational week offs. Candidates with an availability of 15 days or less will be preferred This will be a work from office model (WFO) Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer We offer attractive monthly incentives slabs based on performance Compensation Bandwidth to be offered: 43k Per Month max + incentives as applicable Interview Rounds will include, every round will be conducted basis the scores of the previous round: First Round: HR Screening through Video Conference Second Round: Tool based aptitude assessment through Video Conference Third Round: Email and Chat based evaluation through Video Conference Final Round: Business Operations Round through Video Conference