Senior Account Executive Job in Freshworks Inc

The Company

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. FreshworksSoftware-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany. The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV and Cisco.

Freshworks suite of products that transform the way world-class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

Freshworks has received numerous accolades from analysts and media including making it to Forbes Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at .

Responsibilities

• Identify appropriate leads within given territory for outbound sales
• Qualify and prospect outbound leads to generate opportunities.
• Identify the right stakeholders in a mid to large-sized organization as potential customers of Freshworks products
• Be responsible for sales from a given territory.
• Be responsible to achieve quarterly and annual targets.
• Work collaboratively with other team members to achieve team targets.

Desired Skills & Experience

• Should be self-motivated and a self-starter
• Ideally, should have at least 4-6 years of work experience.
• Prior sales experience in SaaS/ software/ solution sales will be preferred but not required.
• An MBA from tier-1 or tier-2 schools will be preferred.
• Should have both excellent verbal and written communication skills and an ability to build rapport.
• Should be detail-oriented with a high level of perseverance and a never say die attitude.
• Should be able to thrive in a performance-driven environment
• Should have a willingness to learn and have a collaborative approach.
• Should be able to adapt to a long sales cycle and should be able to establish credibility with decision-makers of mid to large-sized companies.
• Should be willing to travel to the assigned territory for short business trips.
• Should have an aptitude for learning tech products.
• Should have a customer-service orientation.

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