BriefCase
BriefCase

Customer Support Executive Job in GALAXY AUTO WORKS

Customer Support Executive

GALAXY AUTO WORKS 4+ weeks ago
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Job Summary
  • Answer inbound/outbound calls professionally and provide information about our car workshop services and repair works done to customers.
  • Keep records of customer interactions and transactions, details of inquiries, complaints, comments, and actions are taken.
  • Follow up to ensure that appropriate actions are taken on customer requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Attend incoming customers at the workshop, greet them with a smile, good personality with strong communication skills, and co-ordinate with other department staff.
Minimum qualification requirement
  • Preferred - Customer Support Executive skill with 2+ years experience

    • Required - Bachelor's or higher education

    Preferred - Located in Lower Parel

    Required - Good command over English

    Experience Required :

    5 to 11 Years

    Vacancy :

    2 - 4 Hires

    Skills Required :

    Customer Complaint Handling, Customer Care Associate, Inbound / Outbound Calls

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