Associate Billing Job in Global Cloud Xchange

• Preparation & issue of sales invoices in accordance with customer contracts & Service Activation Data of the respective Entity

• Deal with day to day billing related queries both from customers & internal department

• Work closely with Sales teams across the global entities, Network Provisioning team & IT teams to improve efficiency & accuracy of billing & the availability of billing and revenue related analysis

• Work closely with in various departments in Finance

Duties and Responsibilities

• Generating and dispatching timely and accurate invoices to all customers as per agreed terms and conditions with customers
• Upkeep of Customer Contract copies and Addendums database
• Timely resolution of billing related queries
• Control check on unbilled MACs and New projects based on the New business/Contracts
• Billing analysis and provide reasons for variance in customers billing to revenue accounting team
• Tracking customer ceases and corresponding billing
• Billing MIS for the Business Entities
• Provide customer billing information to Tax Team as and when required
• Work within set timelines for periodic accounts closing schedules and Financial Audit
• Provide information and explanation to auditors in a timely manner in order to comply with overall organizational audit timelines

Key Performance Indicators

• Timely billing as per the individual customer s billing schedule
• Zero Billing issues
• Compliance with Accounts closing timelines, Financial Audit
• Timely submission of Billing MIS
• Customer Contract Database upkeep

Contact with Others

• Internal
  • Within Company Communication with Customer Account Managers, Sales Support, Provisioning, MAC, Service Delivery, Business Commercial/Pricing teams. Within Finance function Revenue accounting, Accounts payable, Telco matching, Banking, Taxation, Accounts Finalization teams.
• External
  • Corporate Customers
  • Global Telecom Carriers (wherever required as per business requirement)
  • Auditors

Qualification & Experience (E = Essential; D = Desirable)

Educational / Academic Qualification

• E = Bachelor of Commerce (B.Com) with above 70% of marks
• D = CA-Inter/CMA-Inter, MBA-Finance (Full time from a Recognized University)

Experience (Min. years)

• Minimum 2 years in Telecom Billing and Revenue Assurance
• Minimum 2 years hands on experience in SAP environment with expert level knowledge in SD and FICO

Other Criteria (If not addressed above)

• Proficiency in any of the European languages and should be willing to work as per UK timings, if required

Candidate Specification

• Excellent communication skills
• Excellent English Language skills Spoken as well as Written
• Customer Service orientation
• Highly self-motivated and work under pressure
• Good Analytical and liaison skills
• Positive to learn and Adaptability
• Able to work in a team environment
• Able to take initiative
• Good understanding of systems and processes in the telecom service industry
• Knowledge of any of European Languages will be an added advantage
• High-speed internet connection at home

Technical / Functional Skills (E = Essential; D = Desirable)

• E = User level experience in Billing and Telecom Accounting Software
• E = Hands on working experience in SAP SD and FICO environment is a must
• D = Knowledge and working experience in Oracle is an added benefit

Competency & Behavioral Skills (E = Essential; D = Desirable)

• E = Excellent English Language skills
• E = Working skills in MS Office (Office 365) with advance MS Excel skills
• E = Able to work in a Team environment

Job Type

Full-time

Employment Type

Permanent