Account Manager Job in Growisto Inc. & Zip Infosolutions Pvt Ltd.

Job Title: Account Manager

About the Role:

As an Account Manager at Growisto, you will serve as the primary point of contact between the company and our clients, ensuring exceptional service and alignment with client goals. You will manage and grow key accounts, oversee project execution, and provide data-driven insights to optimize performance. Previous experience in the retail industry, particularly with US retail clients, is highly preferred.

Key Responsibilities:

Strategic Planning:

• Develop a deep understanding of client business goals, challenges, and opportunities to provide tailored solutions.
• Collaborate with internal teams to design and implement effective digital marketing and technology strategies that align with client objectives.

Work with US Retail Brands:

• Work closely with US retail clients, providing industry-specific insights and solutions.
• Ensure strategies are aligned with the unique demands and trends of the US retail market.

Account Growth:

• Identify opportunities for upselling and cross-selling services to expand the company s footprint within existing accounts.
• Drive client engagement and retention by consistently demonstrating value and delivering measurable results.

Project Coordination:

• Oversee project execution, ensuring that timelines, budgets, and quality expectations are met.
• Collaborate with creative, technical, and operational teams to ensure seamless delivery of campaigns and solutions.

Data-Driven Reporting:

• Regularly review and analyze campaign performance data, providing actionable insights to clients.
• Prepare and present comprehensive reports and performance reviews to clients.

Client Relationship Management:

• Serve as the primary point of contact for assigned accounts, ensuring a high level of client service and satisfaction.
• Build and nurture long-term, strong relationships with clients, focusing on retail industry accounts.

Requirements:

Qualifications & Skills:

• 4+ years of experience in account management and client servicing.
• Proven experience in the retail industry, with preference given to candidates who have managed US retail clients.
• Strong knowledge of digital marketing channels (e.g., social media, SEO, PPC, email marketing) and technology solutions.
• Excellent communication and presentation skills.
• Strong problem-solving and analytical abilities, with a data-driven mindset.
• Exceptional organizational skills and a keen attention to detail.
• Ability to thrive in a fast-paced environment, managing multiple accounts simultaneously.

Benefits:

Why Should You Join Growisto?

• This role offers a challenging environment where you ll have complete ownership of solving complex problems.
• If you enjoy challenges and think from a first-principle approach, this is the opportunity for you.
• If you aspire to grow and develop as a leader alongside the rapid growth of a start-up, this role is a perfect fit for you.