Sr Information Systems Analyst Job in Honeywell
Sr Information Systems Analyst
Honeywell
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Innovate to solve the world's most important challenges
Roles and Responsibilities
- Perform daily operational tasks, analytics, and reporting of data from Nexthink (end user experience tool)
- Perform deep analysis of incidents to identify trends that will feed into proactive problem management
- You will develop PowerShell scripts that will be executed in the global environment based off proactive problem management findings
- Identification of incidents to be eliminated through technology or process changes and drive the implementation of those changes
- Train peers in usage and best practices
- Perform administrative tasks such as access management and basic server maintenance
Must Have:
- A minimum of two years as a system (laptop/desktop) engineer or equivalent role
- Experience in troubleshooting software and hardware issues
- Skilled in scripting and automation with PowerShell 2.1/5.0
- Exhibit good coding practices, write secure and quality code, understand the performance impact of your code, apply debugging and logging techniques
- Prior experience in Problem Management
- Proactive mindset to identify, develop and implement automated solutions before problems arise.
- Strong analytical skills, problem-solving, quantitative, and conceptual skills
- Experience in ServiceNow (ITSM Tool)
- Advanced Excel skills (pivot tables, v-lookup, formulas, etc.)
- BSc/MSc in Computer Science or equivalent
We Value:
- Prior experience with Nexthink is a plus
- Develop advanced modular PowerShell functions
- Experience working with APIs in PowerShell
- ITIL Foundation certification or training preferred
- Experience in MS Windows administration, systems administration
- Experience in Agile methodology
- Experience in Microsoft System Center Configuration Manager (SCCM)
- Excellent customer service skills
- Ability to multi-task, quickly assess situations, and take action
- Excellent written, verbal, and presentational skills
- Ability to travel


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