Quality Analyst Job in Imarque Solutions Pvt. Ltd.

Designation: Quality Analyst
Salary : Best in industry
Education : Any Graduate
Shift Timings: Day Shift

Job Description:

• Randomly audit required number of calls on daily basis.
• Providing timely and accurate feedback to agents for improvement areas .
• Take corrective actions by doing data analysis to improve process efficiency.
• Work upon the action plans to improve Quality scores.

Candidate Profile:

• 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
• Excellent Communication Skills Multilingual are added advantage.
• Immediate Joiners Preferable.

Job code: QA

Contact Details:
9087884462 /9840955911/9087884463