Quality Analyst Job in Imarque Solutions Pvt. Ltd.
Quality Analyst
Imarque Solutions Pvt. Ltd.
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
Job Summary
Designation: Quality Analyst
Salary : Best in industry
Education : Any Graduate
Shift Timings: Day Shift
Job Description:
- Randomly audit required number of calls on daily basis.
- Providing timely and accurate feedback to agents for improvement areas .
- Take corrective actions by doing data analysis to improve process efficiency.
- Work upon the action plans to improve Quality scores.
Candidate Profile:
- 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
- Excellent Communication Skills Multilingual are added advantage.
- Immediate Joiners Preferable.
Job code: QA
Contact Details:
9087884462 /9840955911/9087884463
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