Principal Product Designer Job in Intuit

Company Overview

Intuit is a global financial technology platform that drives prosperity for individuals and communities worldwide. Serving approximately 100 million customers through renowned products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, we are dedicated to creating innovative solutions that empower everyone to prosper. We are constantly evolving to ensure that we can make this vision a reality for people everywhere.

Job Overview

At Intuit, we are committed to creating the future of financial technology by empowering people through innovation. The Experience Design team plays a pivotal role in bringing this vision to life. Our designers are deeply involved at every stage of product development from gathering insights and brainstorming ideas to prototyping, experimentation, and launching polished, user-friendly designs. We are innovating with technologies like machine learning and conversational UI to make every interaction seamless and delightful.

We are looking for a Senior Design Leader to join the Go To Market (GTM) Technology team. This team is responsible for delivering some of the most critical customer-facing experiences across Intuit s entire ecosystem, including tools for monetization and experimentation.

As part of the GTM Tech team, you will lead the design of Monetization experiences that include both pre-purchase and post-purchase customer interactions, impacting the success of Intuit's products. You will be responsible for designing and implementing a Monetization design system and overseeing projects within the Intuit Enterprise Suite. Additionally, you will lead a small team of designers and collaborate with external agencies, ensuring high-quality and impactful design solutions.

This is a highly strategic role that offers the opportunity to influence monetization design across Intuit s products and to work at the intersection of marketing technology, personalization, and AI-driven experimentation.

Responsibilities

Design Leadership & Strategy

• Lead the design of Monetization experiences, focusing on both pre-purchase and post-purchase customer interactions, as well as sales-driven actions.
• Develop and lead the Monetization design system and contribute to the design of the Intuit Enterprise Suite.
• Be a role model in applying user-centered design (UCD) methodologies and design principles to solve customer challenges.
• Own the inputs for design strategy, design processes, design systems, and information architecture.

Cross-Functional Collaboration

• Lead cross-functional collaboration with product management, product development, and project management teams to ensure timely and high-quality delivery of design solutions.
• Serve as the voice of design, advocating for design vision and solutions to business, product, and technology stakeholders.

Team Leadership & Mentorship

• Lead and mentor a team of 2-3 full-time designers, helping them grow their design craft and develop key hard and soft skills.
• Collaborate with third-party design agencies to ensure efficient design production and on-time delivery.

Work at Scale & Innovation

• Lead and execute the design of complex, large-scale projects that involve high-level design systems and reusable component libraries.
• Drive innovation by applying cutting-edge interactive design, including Generative AI and personalization technologies.

Qualifications

Experience:

• 15-18 years of experience in interaction design, product design, service design, or related fields.
• At least 10 years of experience managing and leading UX/UI designers.

Education:

• Bachelor s or Master s degree in Product Design, Human-Computer Interaction, Interaction Design, or a related field.
• Alternatively, a Certified Usability Analyst certification is also acceptable.

Skills & Expertise:

• Proven experience in applying user-centered design methodologies such as user-centered analysis, information architecture, task-flow design, and usability testing.
• Deep knowledge of design principles and the ability to apply them to create intuitive, user-friendly designs.
• Experience working with design systems and reusable component libraries.

Additional Attributes:

• Highly organized, self-directed, and able to manage multiple, complex projects efficiently.
• Ability to build positive, collaborative relationships across teams and functions.
• Strong communicator and presenter with the ability to advocate for design vision and ideas effectively.
• Experience working with cross-functional teams and external agencies to ensure high-quality and timely delivery of designs.

Why Join Intuit?

This role offers an exciting opportunity to lead design efforts that directly shape the future of monetization experiences and customer engagement across Intuit s ecosystem. You will work with cutting-edge technologies like Generative AI and personalization to create innovative and impactful solutions for millions of users around the world.

If you're a visionary design leader passionate about creating customer-centric, innovative solutions at scale, we d love to hear from you. Join us and be part of a dynamic team that values creativity, collaboration, and leadership.

Apply Now and help us shape the future of financial technology!