Collection Specialist Job in Jodo

Role Description This is a customer-facing role with the primary responsibility of interfacing with the customers for outstanding payments. Key Responsibilities Contact customers via phone calls, emails and/or personal visits for overdue payments. Convince the customer to clear the pending dues. Complete ownership & responsibility of assigned tasks. Collaborate with other departments to ensure proper resolution of queries of the customers. Strike a balance between maintaining trustful relationships, and ensuring timely payments Requirements Bachelor s degree Min 2 years of experience in Collections Excellent communication skills Working knowledge of MS Office Benefits Compensation: Negotiable based on candidate profile (all fixed) Opportunity to be part of the early-stage fintech startup and make an impact High performers in this role will be given additional exposure What are we looking for? Self-starter with a high sense of ownership Comfortable to work with minimal supervision Hungry to learn and grow Passion to learn & be a better version of oneself; motivated to succeed Bias for action Have the temperament to experiment and execute in uncertainty Hustler Ability to generate resources to solve a problem Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs Mission-oriented Deeply care about delivering value and making an impact on customer s lives