Digital Business Job in Js Panther

Job Description

Roles and Responsibilities

• Aligned with the Digital Business Team and help us in managing / resolving website related customers query, handling escalations & complaints of the dissatisfied customers & Giving best resolution within the time limit.
• Preparing various kinds Of MIS reports & Dashboard for the Digital Business Team.
• Help in Website Content Management
• Help in our outbound Call Center Quality check on a regular basis and provide with the scope of improvement.