Customer Service Co-ordinator Job in KG Group Of Companies

KG Investments is a private family office fund focused on investing in technology companies via direct investments and secondary loans. This approach is guided by our extensive background of building and investing in technology-related companies over the last 20 years.

KG Investments also invests in uncorrelated professionally managed Hedge & Private Equity funds as a Limited Partner looking for unique differentiated opportunities.

We are looking for female candidates who can speak fluent English, Hindi, and other languages for our organization as full-time customer service executives. We offer amazing remuneration and incentives based on performance. Email your resume to kggroupofcompanies09.gmail.com

Responsibilities of candidates include:

• Responsible for Managing Customer Relationships, Communicating With Customers and Answer inbound/outbound calls professionally and providing information about products and services, obtaining Customer KYC information
• Keep records of customer interactions and transactions, details of inquiries,
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation