Customer Support Executive Job in Karizma Konnect

Responsibilities

• Respond to customer inquiries in a professional and timely manner
• Provide technical support for our products and services
• Troubleshoot and resolve customer issues
• Need to provide training to the customer.
• Collaborate with other teams to provide excellent customer service
• Follow up with customers to ensure their issues have been resolved
• Maintain accurate and detailed records of customer interactions
• Continuously improve knowledge of our products and services

Skills

• 1+ years experience in customer support or a related field
• Expressive communication skills, verbal and written
• Ability to multitask and prioritize responsibilities
• Strong problem-solving skills
• Familiarity with customer support software and systems
• Ability to work well in a team environment
• Positive and professional behaviour.

Must have:

• Tally knowledge
• Good knowledge in accounting field.
• Languages : English, Kannada, Any regional languages (Telugu,Tamil),Hindi (must )
• Stable profile. No job-hoppers.
• NO educational gap and job gap
• Currently serving notice period is fine up to 15 days less