Assistant Manager Job in Larsen & Toubro (l&t)

Job Title: Assistant Manager

Location: Bengaluru

Experience Required: 5 to 13 years

Minimum Qualification: Diploma in Electronics Engineering

Key Skills

• Vendor Management
• Facility Management
• Customer Relationship Management (CRM)
• Maintenance & Operations
• Budgeting & Invoicing
• Documentation & Compliance

Job Summary

We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency.

Key Responsibilities

Operations & Facility Management

• Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules.
• Oversee society formation and handover, including documentation sign-offs and equipment transfers.
• Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders.
• Maintain uptime of common areas and amenities, and handle repair and spare part management.
• Coordinate issuance of permits to the project team as required.

Budgeting & Financial Coordination

• Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team.
• Prepare yearly budgets for common areas and share them with residential societies.
• Respond to audit queries in coordination with the accounts team.
• Create and share monthly provisions with the finance department.
• Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times.
• Follow up with societies for maintenance invoice payments related to unsold apartments.
• Process vendor invoices and actively follow up with the accounts team for timely payments.

Handover & Customer Coordination

• Ensure a smooth and delightful handover experience for residents.
• Verify all documents and issue NOCs (No Objection Certificates) to property owners.
• Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting.
• Liaise with project teams to resolve pending common area and tower work.

Vendor & Project Coordination

• Oversee all vendor interactions, ensuring timely invoice submission and validation.
• Assist in vendor identification, evaluation, and procurement of consumables.
• Review and track progress on pending snag points with the project team.
• Ensure adherence to operational guidelines and standard procedures.

Administrative & Support Activities

• Plan and organize staff welfare initiatives, internal events, and cost-reduction programs.
• Liaise with cross-functional departments to ensure seamless operations.
• Validate all service reports and ensure proper documentation is maintained.