Consultant - Business Support Job in Livspace
Consultant - Business Support
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Key Requirements:
Great written and verbal communication skills
Good listener with active problem-solving skills
Good interpersonal and analyzing skills
Quick learner and open to learning new channels or processes
Flexible with work timings/ schedule and availability.
Basic system debugging skills.
E-commerce experience is a bonus
Responsibilities:
Assist the internal teams with queries on Category, tech, operations, procurement, services and other related queries through chat.
Ensure First Response Time of 2 minutes in answering queries.
Troubleshoot issues and further report the same to SPOCS.
Follow up with Internal Teams for issue resolution.
Ensure Queries are resolved within the mentioned TAT.
Document information and updates received from internal departments.
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