Account Director Job in Magnon Sancus

Looking for:

Job Description :

• Work within client relationships to champion initiatives that drive marketing decisions across digital channels with respect to vernacular.
• Keep senior management apprised of key client opportunities, potential risks and other key nuances.
• Ensure client-delight by way of efficient and effective delivery of services.
• Establish periodic review and feedback mechanisms with clients.
• Prepare and present quarterly, half-yearly, and annual plans, share strategic roadmaps.
• Handle and ensure account growth via upselling and cross-selling multiple facets of vernacular services.
• Undertake process improvement initiatives. Facilitate the development of best practices to improve account management effectiveness within the team and the group.
• Leverage syndicated digital and industry research to benchmark trends and/or manage expectations of forecasted trends.
• Team Management and handle grievances.
• Ensure a conducive working environment and motivation levels of the team.
• Actively contribute to the agency leadership in terms of agency s vision and be seen as a leader.
• Answer to daily query by Language Ambassadors within stipulated time period and follow through with all team members in ensuring all these are addressed.
• Update all weekly requirements from the client, such as updates on - processes are being sent out, capacity are done, weekly word count documents, weekly highlights / lowlights are identified by each reviewer and discussed internally with them, also reported to LEM.

Candidate Profile:

• Demonstrated experience of establishing and nurturing business relationships with decision makers at client-side.
• A professional with proven strategic planning capabilities.
• Ability to work independently and manage a team.
• Strong communication, organizational, interpersonal and leadership skills.
• Ability to work effectively in a team-oriented, fast-paced environment.

Note:

• The responsibilities are not restricted to above defined KRA.
• The above KRA can be changed subject to change in role, responsibilities or due to change in work profile.
• The KRA defined above can be revised based on individual's performance and capabilities.

Employment:

• Full time

Work experience:

• Work experience of 8 to 12 years in digital advertising/localization set-ups. At least 3-4 years in leadership roles is a must.

Qualification:

• Graduate
• MBA preferred

Location:

• Gurugram
• Noida

Compensation:

• As per industry norms. Flexible for the right candidate