Client Services Executive Voice Process Job in Medusind

Client Services Executive Voice Process

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Job Summary
  • Outbound calls to insurances for claim status and eligibility verification.
  • Denial documentation and further action.
  • Calling the insurance carriers based on the appointment received by the clients.
  • Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
  • Calling insurance companies to get the status of the unpaid claims.
  • Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
  • Maintain the individual daily logs.
  • Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
  • Work cohesively in a team setting. Assist team members to achieve shared goals.
  • Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies.
  • Communication / Issue escalation to seniors if there is any in a timely manner.

Qualification :
Any Under Graduate or Graduate
Experience Required :

Minimum 1 Year

Vacancy :

2 - 4 Hires

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