Desktop Support Engineer Job in Nectar Infotel Solutions Pvt Ltd.

Experience : 2-3 Years

Location : Pune

Notice period : Immediate Joiner

Job Description :

• Installation / manage of Operating Systems Win XP, Win 7, win 8, win 10
• Configuration of email clients - Outlook, IBM Lotus Notes 9.0, Mozila Thunderbird.
• Outlook configuration and PST management. (backup/restore)
• Installation / configuration of Microsoft Office products -Word, Excel, Access, PPT
• Should have knowledge on Internet Explorer, printers, scanners
• Manage Print Server
• Printer connectivity using USB & Network
• Troubleshooting & maintenance of Desktop PCs. & Laptops.
• Types of disks
• Installation of application software.
• Antivirus Management McAfee, Symantec, Trend Micro etc.
• Patch Management
• Windows Server Setup and Maintenance
• Installation of device drivers & hardware components
• Concept of Network Technology and Knowledge of TCP / IP
• Knowledge on connectivity of end to end devices
• Concept of IP Flow
• Should have basic knowledge on Active directory, DNS, DHCP
• User Profile configuration and management
• Internet and Intranet issue management
• Basic network troubleshooting including LAN, Wireless and WAN
• Spares management and inventory update
• Handle logging of queries for both customers and employees
• Types of backup
• Backup of end point systems
• Installation of Third party applications
• Third party Backup applications like Backup Exec, Veeam etc.
• Knowledge of WSUS Server will be an advantage