Channel Operations Analyst Job in Nutanix

Channel Operations Analyst

Who We Are Looking For

We are seeking a motivated and detail-oriented Channel Operations Analyst with 1-3 years of experience in Partner/Channel Operations. If you are a strong communicator, a natural multi-tasker, and comfortable working independently with minimal supervision, this role is a great fit for you. You ll play a key part in supporting our global channel operations, enhancing partner engagement, and improving operational processes.

About the Team

You ll be joining the Sales Support and Shared Services team, which operates under the Worldwide Deal Support and Order Management organization within Revenue Operations at Nutanix. This Bangalore-based team supports our global sales teams by ensuring smooth operations across various sales processes.

The team thrives on collaboration and works closely with multiple stakeholders, including Deal Desk, Bid Management, and Product Management, to drive efficient communication and process improvement. Our focus is on enabling the sales organization to work seamlessly, allowing them to achieve their targets through strong operational support.

You will report to the Manager of Channel Operations, who promotes open communication, collaboration, and continuous learning. This is a hybrid role, allowing flexibility to work remotely on some days while collaborating in the office on others.

What You ll Do

• Provide global Partner Portal support, addressing partner queries.
• Assist Channel Representatives and partners with the onboarding process.
• Manage partner applications, maintain agreements, and update Salesforce (SFDC).
• Oversee Deal Registration and Opportunity Process Management across regions.
• Respond to partner helpdesk inquiries, including onboarding and access issues.
• Identify opportunities to enhance current systems and processes for better efficiency.
• Manage Deal Registration Approval Workflows and assignment rules globally.
• Prepare ad hoc reports and analyze channel performance metrics as needed.

What You ll Bring

• 1-3 years of experience in a Partner/Channel Operations role.
• Strong database management skills and proficiency in MS Office (Excel, PowerPoint).
• Hands-on experience with Salesforce and Partner Portal tools (e.g., Relayware).
• Excellent communication skills, both written and verbal.
• Strong attention to detail and organizational skills.
• Ability to work effectively with global teams and handle complex processes.
• Experience in partner onboarding and deal registration processes.
• A proactive mindset focused on process improvement and operational efficiency.

Why Nutanix

At Nutanix, we believe in fostering an inclusive, collaborative environment where everyone can thrive. We are proud to be an Equal Opportunity Employer, and we are committed to providing reasonable accommodations to ensure that everyone has the opportunity to succeed.