Technical Support Executive Job in Optimumbrew

Job Description

• We are looking for talented Technical Support Executives who are passionate and know-how the process of building scalable and secure functionality on top of the Technical Support platform. You will be associated with a qualified and experienced pool of people with whom you will build correlations by sharing your experience and growing your capabilities.

Primary Objectives

• Responsible for providing accurate and creative solutions to end-user problems to
  ensure their satisfaction.

Roles & Responsibilities

• Significant focus on professionalism and quality of service.
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.
• Provide support to other programmers and developers.
• Solid understanding of the Android development life cycle.
• Translate customer needs and requirements into application solutions.
• Maintain, manage and update technical system documentation.

Technical Skills You Should Have

• Hands-on experience with Windows OS Environment.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.