Customer Support Job in Pinklay Retail Pvt. Ltd.
Customer Support
- Mumbai, Maharashtra
- 25,000 - 30,000 per month
- Full-time
Position: Customer Support
Roles and Responsibilities:
Handling customer queries across different touchpoints
Acknowledging and timely resolving customer complaints
Coordinating with internal teams to close customer issues
Be knowledgeable and support customers across the purchase
Meeting established customer service KPIs, metrics, and goals
Qualification & Skills:
Bachelor's degree from a reputed college or university
Minimum 2+ years of work experience in a customer service
Experience in an e-commerce environment is strongly preferred
Proficiency in oral and written communication
Good listener, de-escalate, and solve customer problems
Ability to multi-task, manage time, and prioritize tasks
Job Benefits & Perks
Salary at par with industry standards
Health insuranceandbenefits
2 to 4 Years
2 - 4 Hires
Customer Service Skills, Customer Support Executive, E Commerce Preferable, Good English Oral & Written Communication
Your 4 Step Guide to Career Success
