Cluster Administration(openshift) Job in Prodevans Technologies Pvt. Ltd.

Troubleshoot issues with worker nodes, maintenance and scale-out tasks.

Clusters Management

Performing Maintenance activities on cluster line performing patching, configuration changes, installing operators etc.

Managing Users

LDAP sync configuration, adding and removing users and assigning roles to groups/users.

Managing Projects

Create, Modify & delete of projects. Assign project specific roles to users/groups.

Managing Pods

Assist application team on resolving issues with pods like crash loopback, image pull back and other errors. Assist in implementing best practices to configure readiness and liveness probes.

Managing Networking

Create, Modify and delete network policy rules based on customer requirement.

Configuring Service Accounts

Service accounts management, role creation and assigning roles.

Managing RBAC

Assign, modify and remove roles (cluster and project) to users and groups.

Registry management

Monitor registry storage and perform regular cleanup. Assist application team in pushing required images to OpenShift cluster.

Managing Security Context Constraints

Create, Modify SCC based on custom requirement and assign to specific projects.

Setting up Quotas & Limit Ranges

Configure, modify project quotas and limit ranges. Assist application team on issues with quotas and limits.

SSL Certificate management

Perform certificate management when the existing certificates are expired and when needed.

Analyzing Cluster Capacity

Check cluster utilization and share reports to business when needed. Forecast capacity growth requirement and handle capacity increase.

Environment Health Checks

Perform Daily health check of cluster and fix issues based on observations. Implement and customize Grafana dashboards if required to effectively monitor the cluster.

Environment Back-up

Backup of critical configuration and DB when needed or before any maintenance activities.

Platform Life-cycle Management & Upgrades

Planning and platform patching and upgrade with Zero downtime.

Master and Node Configurations

Customize master and node configurations post deployment of OpenShift to meet requirements.

User and Role Management

Implement AD/LDAP sync for each environment and also implement automated sync of the groups.

Certificate Management

Post OpenShift deployment, configure OpenShift platform to use custom SSL certificates provided by customer for console and application URL.

Incident Management Tasks

Incident identification

Incident logging

Incident categorization

Incident prioritization

Incident response

Initial diagnosis

Incident escalation

Investigation and diagnosis

Resolution and recovery

Incident closure

Problem Management Tasks

Problem Identification

Problem Categorization and Prioritization

Problem Diagnosis and Resolution

Problem and Error Control

Problem Closure and Evaluation

Major Problem Review

Problem Management Reporting

Service Request Management Tasks

Request Fulfillment Support

Request Logging and Categorization

Request Model Execution

Request Monitoring and Escalation

Request Closure and Evaluation

• Change Management Tasks

Standard Changes: Pre-authorized, low-risk Changes that follow a well-known procedure.

Emergency Changes: Changes that must be implemented immediately, for example to resolve a Major Incident.

Normal Changes: All other Changes that are not Standard Changes or Emergency Changes.

Assessment of Change Proposals

RFC Logging Review

Assessment and Implementation of Emergency Changes

Change Deployment

Post Implementation Review and Change Closure