Salesforce Business Analyst Job in Prosera Analytics Pvt. Ltd.

Salesforce Business Analyst

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Job Summary
  • Document Process flow SOW and Functional Specifications with used cases
  • Thorough understanding on Requirement Analysis, Product Mapping with Business Requirements, documentation, CRM system setup, configuration and Data Migration
  • Understanding of overall SFDC architecture & landscape, Good understanding of Validation Rules, Tasks, Workflow rules, and Triggers. Excellent communication skills experience on Lead management, Account Management, Salesforce lightning.
  • Deep knowledge of Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Communities, Chatter, Salesforce and other Salesforce ecosystem.
  • Lead delivery teams to execute all project implementation phases including project planning, requirements gathering, solution design, development, system, and user testing, deployment, training, and post-go-live support. Manage customer relationships and day-to-day interactions escalations.
  • Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques Superior presentation and demonstration skills.
  • Prepare estimations effort and cost estimations to augment sales proposals Support at external and internal customer facing events as a technical representative to support business calls Build custom demonstrations and deliver Proof Of Concepts (POC)
  • Manages hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation.
  • Having Sales Cloud/Service Cloud Consultant certification is an added advantage

Qualification :
BE (IT/Comp Sci / EC) , BSC, BCA, MCA
Experience Required :

Minimum 5 Years

Vacancy :

2 - 4 Hires

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