Sr Analyst, Training Job in Rayden Interactive

What You ll Do: Identifies trainingneeds and gaps in the organization in close cooperation with Training Leads and Manager, Training Provides inputs on the development of specific training plans, prepares training materials/documentation, and delivers content Administer new hire evaluations and provide immediate written/verbal feedback Accountability for ensuring all documentation and training material is up to date and useful, including Confluence articles and LMS courses Performs administrative tasks such as scheduling evaluations and new hire training, setting up systems and equipment, and coordinating new hire enrolment in collaboration with Phreesia s IT and HR teams Qualifications: Minimum 4 to 8years experience in customer service, RCM, PM/EHR, professional services, or account management roles, ideally in technology industries Any previous experience with usage of Phreesia products and familiarity with Salesforce and Phreesia Admin Pages is a Good to Have qualifications Exemplifies the desired culture and philosophies of the department Superior communication, interpersonal and relationship building skills Timings: Rotational shift Weekly offs: Saturday and Sunday 1