Technical Support Engineer Job in Relyon
Technical Support Engineer
Relyon
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Experience : 0-2 Years Location : Bangalore Functional Area : Technical Support Role : Technical Support Engineer Key Skills : Basic computer technicalities , softwares installation, Commanding language skill Educational Qualification : BE / MCA / BCA / BSC / B Com / Diploma in Computers Job Responsibility :
- Handling inbound calls from client on Software product related to functional and technical query.
- Provide Online/Onsite support to customers
- Handling Live chat, email of client query on Saral Software Product
- Requirement Analysis
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Good with basic computer technicalities like installation of softwares
- Knowledge on database andNetworks
- Commanding language skill
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