Sr Manager- Installation & Warranties Job in Renous
Sr Manager- Installation & Warranties
Renous
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Job Responsibilities:
- Develop assessment and sourcing strategies to onboard Apprentice/ Associate Service providers (ASP)/ Micro Contractors (MC) in the domain of Modular Kitchen/ Furniture, Electrical & Electronic Appliances, Plumbing
- Develop and Implement engagement strategies for the ASP/MC to ensure availability on the platform for work
- Ensure work completion based on the client guidelines /requirements within the requisite TAT
- Work with platform team to capture work initiation to completion, to provide evidences for work completion and invoicing to clients
- Ensure a 4.5 star rating from consumers by quality work and customer service by the service providers
- Ensure digital Pay-outs to the ASP with requisite credit periods
- Ensure margin protection
Job Requirements:
- Should be an MBA with 4 - 8 years of relevant experience
- Experience in sales and service, providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships
- Ability in problem-solving and negotiation
- Ability to build rapport with key clients
- Should be able to handle multiple client accounts
- Strong negotiation and leadership skills
- Exceptional customer service skills
- Excellent communication skills
About the Client: The client provides vocational training to unskilled, semi-skilled workers and helps get them a blue-collar job with the corporates.
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