Support Engineer Job in Softcon
Job Summary
Provides technical installation support to field technicians. Resolves customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements through both onsite and offsite support. Communicates project status, deliverables, priorities and contingencies. Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly. Troubleshoots, diagnoses and applies logical solutions to installation problems.
Graduate degree, preferably engineering, business or communications / HSc. from any stream. Tech savvy (must be able to operate computers and laptops with ease). Can adapt to a fast-paced environment nimble and ability to manage and prioritize workflow.
Job Descriptions & Responsibilities
Minimum Qualifications
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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