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BriefCase

Customer Support Engineer Level 1 (onsite) Job in Symmetrix Computer Systems Pvt Ltd

Customer Support Engineer Level 1 (onsite)

Symmetrix Computer Systems Pvt Ltd 4+ weeks ago
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Job Summary
  • No of positions: 8
  • Locations: Bangalore 3 positions / Chennai 3 positions / Pune 2 positions
  • Benefits: PF, ESI, Bonus & Professional Tax will be deducted as per prevailing Govt Rules. This budget will be fixed by our client depending on the level of expertise
  • Qualification: The minimum qualification should be Diploma / ITI in IT / IS
  • Experience: Minimum 1 year in relevant domain
  • Certifications: Should possess atleast one certification in Microsoft / Network /Server
  • Skills:
    • Should have good working knowledge on Desktop Hardware, Local Area network, Windows 8/10/ MS office installation & configuration of Email / Outlook
    • Should have worked atleast 6 months handling hardware / LAN / Windows OS & MS Office installation & troubleshooting
    • Should be able to communicate in English both verbal & written communication
  • Job Description:
    • Attend to user calls w.r.t. Desktop / Laptop/ Network related issues
    • Install & configure any desktop / laptop
    • Daily report & weekly report
    • Follow the instructions of IT related tasks assigned by the Team leader & give periodic update on the status of the work
    • Should be willing to work in 1st and 2nd shift
  • Must possess 2 Wheeler Driving License
  • Working days: 6 days a week and to follow the working days assigned by the customer
  • Process for Selection:
    • Telephonic interview by the Customer & Team Leader to assess the communication skills and basic technical knowledge
    • Written test conducted at our office Should score atleast 25 out of 40
    • Personal interview Technical & HR
Experience Required :

Minimum 1 Year

Vacancy :

2 - 4 Hires

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